PRIVACY POLICY
Collection of Personal Information
Judy Hanavan Nutrition collects necessary personal information, including your name, contact details, demographic data, and medical history, to provide my services effectively. I gather this information directly from you, healthcare providers, or authorised third parties. Additionally, I may collect information about your use of my website, including IP address, browser type, and pages visited, to improve my online services. I only collect data when it is reasonable, lawful, and necessary for our functions and activities.
Use and Disclosure of Personal Information
Your personal information is used to provide our services, facilitate communication, process payments, and improve our offerings. I may also use your data for marketing and promotional purposes, subject to your consent. I will use all reasonable means to protect the confidentiality of your personal and sensitive information. I will not disclose your information to third parties without your explicit consent, except where required or permitted by law, such as in cases of public health and safety or legal compliance. I ensure that any third-party service providers engaged to handle your data comply with our privacy standards and applicable laws.
Security of Personal Information
Judy Hanavan Nutrition is committed to protecting your personal information from unauthorised access, alteration, and disclosure. I employ robust security measures, including encryption, secure data storage, and controlled access, to safeguard your data. I continuously review and update my security measures to ensure I maintain the highest standards of data protection.
My client management system, which includes client records, is provided by a third-party provider – SimpleClinic. Client records are stored securely in their password protected data storage facilities. If you would like more details on SimpleClinic’s privacy policies, please click the link below.
https://support.simpleclinic.net/index.php/public/article/simpleclinic-application-privacy-policy
Access to and Correction of Personal Information
You have the right to access your personal information held by me, subject to certain legal exemptions. I strive to maintain accurate, complete, and up-to-date records. If you believe that any information I hold about you is inaccurate, incomplete, or outdated, please contact me and I will take reasonable steps to correct the information. I may require you to verify your identity before granting access or making corrections.
Data Retention
I retain your personal information for as long as necessary to fulfill our service obligations, comply with legal requirements, and resolve disputes. After I have fulfilled my obligations, I will take reasonable steps to securely destroy or de-identify your information.
Complaints and Concerns
If you have any concerns or complaints about my privacy practices or the way I have handled your personal information, please contact me at judy@judysnutrition.com.au. I will investigate your concerns and respond within a reasonable timeframe. If you are not satisfied with my response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
International Data transfers
In some cases, we may transfer your personal information to third parties located in countries outside Australia. When we do so, we ensure that these parties provide a comparable level of data protection and comply with applicable privacy laws. We will obtain your consent before transferring your data internationally.
Changes to this Privacy Policy
I may occasionally update this Privacy Policy to reflect changes in my practices, services, or applicable laws. I will post a copy of the revised Privacy Policy on my website and I encourage you to review my Privacy Policy periodically to stay informed about my information handling practices.
Contact
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at judy@judysnutrition.com.au or via mail at 19 Cook Terrace Mona Vale NSW Australia 2103
By using my services, you acknowledge and agree to the terms of this Privacy Policy.